How to Request an Attendance Correction

Missed a clock in/out or wrong time recorded? Submit a correction; your client reviews it.

Last updated October 20, 2026

If you forgot to clock in or out, or a recorded time is wrong:

  1. Go to the Attendance page and find the day with the problem (or the missed shift).
  2. Click the correction option and choose the type: missed clock in, missed clock out, or incorrect time.
  3. Enter the correct time and a short explanation.
  4. Submit — your client reviews it. When approved, the correction is applied and logged in the audit trail.

tip

Submit corrections promptly with a clear reason — approvals are faster when the context is obvious. Every change (before/after values) is recorded.

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